Refund policy

Returns & Refunds:
All sales are final. Disasterpiece Glass does not accept returns, exchanges, or cancellations after an order has been shipped.

Because every piece is handmade and one of a kind, slight variations, asymmetry, and minor visual quirks are a natural part of handmade glasswork and are not considered defects.

Damaged in Transit:
If your order arrives damaged, contact Disasterpiece Glass within 48 hours of delivery. A full, continuous, uncut unboxing video showing the unopened package being opened and the damaged item must be provided with your claim.

Claims without a qualifying unboxing video cannot be accepted for a refund or replacement.

Please retain the damaged item and all original packaging until your claim has been resolved.

Shipping Address:
Please ensure your shipping address is correct before completing checkout. Disasterpiece Glass is not responsible for orders delivered to an address incorrectly provided by the customer.